Weight Loss Promise Promotion

Last updated 22 October 2013

At The Biggest Loser Club, we are so confident that you will lose up to 1 stone in 6 weeks using our weight loss program, that we’ve provided a money back guarantee. If you have not lost up to 1 stone within your first 6 consecutive weeks of using The Biggest Loser Club, you are entitled to a full refund subject to complying with the terms and conditions below.

To receive a full refund, you must:

  1. log in to biggestloserclub.co.uk; and
  2. be a new member of The Biggest Loser Club joining between 23-31 October 2013; and
  3. choose the Skinny Jeans programme during the Program Setup process; and
  4. remain in the 'Accelerated' weight loss mode, which is set for you by default in the My Profile section, for the first 6 weeks of the programme; and
  5. from your first log in, record your weight in the online diary at least once a week for 6 consecutive weeks; and
  6. from your first log in, record your food intake and exercise performed in the online diary at least 4 days a week for 6 consecutive weeks. All entries must be recorded within 48 hours of consuming the food or completing the exercise; and
  7. complete the first 6 weeks of the programme by 15 December 2013; and
  8. if after 6 weeks you have not lost up to 1 stone, email your request for a refund to support@biggestloserclub.co.uk within 2 weeks of your completion of the first 6 weeks of the programme; and
  9. provide us with the details we require to confirm your participation in the program and to confirm your eligibility for a refund.

For example, if you visit the website and log in to register your details on 31/10/13, you must visit the website again at least four (4) days a week for six (6) consecutive weeks to record your food and exercise activity and to weigh in in order to submit your final weigh-in by 12 December 2013.

If we receive your request for a refund and you have complied with the requirements set out above, we will gladly arrange for a refund of your subscription.