Weight Loss Promise Promotion
Last updated 17 April 2013
At The Biggest Loser Club, we are so confident that you will lose up to 1 stone in 6 weeks using our weight loss program, that we’ve provided a money back guarantee. If you have not lost up to 1 stone within your first 6 consecutive weeks of using The Biggest Loser Club, you are entitled to a full refund subject to complying with the terms and conditions below.
To receive a full refund, you must:
- log in to biggestloserclub.co.uk; and
- be a new member of The Biggest Loser Club joining between 1 April 2013 and 31 July 2013; and
- choose the Weight Loss Basics programme during the Program Setup process; and
- remain in the 'Accelerated' weight loss mode, which is set for you by default in the My Profile section, for the first 6 weeks of the programme; and
- from your first log in, record your weight in the online diary at least once a week for 6 consecutive weeks; and
- from your first log in, record your food intake and exercise performed in the online diary at least 4 days a week for 6 consecutive weeks. All entries must be recorded within 48 hours of consuming the food or completing the exercise; and
- complete the first 6 weeks of the programme by 31 July 2013; and
- if after 6 weeks you have not lost up to 1 stone, email your request for a refund to firstname.lastname@example.org within 2 weeks of your completion of the first 6 weeks of the programme; and
- provide us with the details we require to confirm your participation in the program and to confirm your eligibility for a refund.
For example, if you visit the website and log in to register your details on 31/7/13, you must visit the website again at least four (4) days a week for six (6) consecutive weeks to record your food and exercise activity and to weigh in in order to submit your final weigh-in by 31 July.
If we receive your request for a refund and you have complied with the requirements set out above, we will gladly arrange for a refund of your subscription.