Some of our products will be shipped directly from suppliers and so might have slightly different timescales. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. In these circumstances, we will not be held liable or responsible for failure to perform our obligations within our normal processing times. Designing and developing their own products to get tails wagging, keep kitties sitting pretty and help birds, bunnies and fish enjoy happier, healthier lives.

We use two-tone fur fabric on lots of our animals to make them extra realistic, even adding prints to add depth and texture to your new friend’s coat. Complete with 2 small horns and classic red hair this highland cow has a strong twisted rope core which makes it ideal for them to grab onto when they fancy a chew. Your refund will be processed within 14 days of reaching our warehouse using the same method that you paid with.Embrace the spirit of Scotland and the beauty of its beloved Heilan' Coo with the Living Nature Large Highland Cow Soft Toy. Made with eco-friendly materials, this plush companion not only captures the hearts of Scotland enthusiasts but also reflects our commitment to sustainability. If any of the events described occurs, and is likely to effect the performance of our services, we may suspend or extend any time limits we would usually be bound to until such a time has passed that the circumstances can no longer reasonably be considered a factor. If the item comes direct from a manufacturer, it may be delivered in non-retail packaging, such as a plain or unprinted box or plastic bag. We will contact you as soon as possible, should this happen, and we will find a suitable resolution.

Keeping your fur (and feather) babies happy for over half a century, Rosewood are a brand who love products for people who love pets. Don't let the changing seasons put a damper on your barbecue plans; invest in a high-quality barbecue cover today to preserve your grill's longevity and keep grilling all season long.All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a UK resident. Our Toy Package gives you everything you need to get to know your new friend and make them feel right at home. Our animal artists trim our toys’ fur by hand to get the finished product as close as possible to the real thing. From cozy birdhouses to nourishing feeds and feeders, find everything you need to keep your backyard birds happy and healthy this season. All debit/credit card payments are collected and processed by SagePay, the largest independent online Payment Service Provider in the country.

Stuffed / soft toy can be a great option as they hold scents, which can aid in separation anxiety if you are away. Finance is provided by PayPal Credit (a trading name of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH). We are able to arrange for a collection if that is easier for you, just get in touch and we can help with this. Thankfully manufacturing faults are rare and we would expect these to become apparent shortly after the product is used for the first time.

Made from suede and coconut husks, this toy is free of plastic and toxins, making it safe for your dog to play with. Read more about the condition New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is applicable). Often the judgement of faulty items lies with the supplier/manufacturer, so time must be allowed for their assessment and report so we can then move forward and resolve the issue.

Our bumper educational package is made for animal lovers who love to learn – it’s the gift that just keeps on giving. There is an assumption that products purchased more than 6 months ago that have developed damage are unlikely to be faulty. Sure to add another dimension to your pet's toy collection, it contains a squeaker inside for even more excitement. From short fuzzy fur on noses to just the perfect amount of fluff on a tail, we make sure every friend is looking its best for when it comes home to you. Say goodbye to the unpredictable weather and hello to a cosy and efficient way to keep your clothes in top condition.You'll be able to track the parcels journey back to us, so we can process your refund in the quickest possible time. You might need a different size, or the colour may not be as expected - you may even have just changed your mind. We would also like to use cookies which enhance the functionality of the site, these are non-essential cookies. You can change your choices at any time by visiting Cookie preferences, as described in the Cookie notice.